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COVID-19 Support & Guidance

Useful Links for Parents
Parent Zone is a good place for advice on a range of topics. Click here to access the ‘parent guides’ section which explains how to keep your child safe on a range of online activities from Facebook to Fortnite.

We also recommend Supporting Your Family’s Mental Health Guide which can be accessed here.

The NSPCC have put together some useful information on how to reduce family conflict/tension during this difficult time which can be accessed here.

The government has produced a detailed parent guide to supporting your child and accessing support services at this time particularly if affected by bereavement, mental health worries, eating disorders, autism, bullying and more, which can be accessed here

Domestic Abuse Support Services
There has sadly been a national increase in domestic abuse incidents during this time and for the victims, male and female, lockdown poses significant challenges for seeking and receiving support. There is also a concern about the children in those households who are witnessing this.  Domestic abuse can involve violence but also includes controlling behaviour and support is still available at this time.  If you are worried about your safety, we would recommend calling 999.

  • Silent Solution
    If calling 999 yourself as you need help but cannot speak this allows you to still indicate that you need help by pressing 55 when directed. This article (click here) explains the process: This video clip (click here) shows how it would work in practice.
  • National Domestic Abuse Helpline (24/7)
    Call: 0808 2000 247
    Website: (including the ability to report online if you are not able to call): click here.
  • NDAS (Northamptonshire Domestic Abuse Service – including refuge facilities for male and female victims):
    24h helpline: 0300 0120154 you can call if directly affected or worried about somebody else.
    To access the website click here.
  • An extensive range of local and national support services can be found here.

What To Do If You Are Concerned About The Welfare of a Child During This Time:
If your concern occurs during school hours please contact Mr Luke Shackleton via email or by telephone on 01933 231224.

If your concern is out of normal school hours, please report this to the Multi-Agency Safeguarding Hub (MASH) team who can be reached on 0300 126 1000 (option 1 and then ask to speak to the MASH team) or through calling the non-emergency police number (101).

If you believe a child is being harmed at this moment or is in imminent danger, we would always recommend calling 999.

Further Support & Guidance
Attached below are further support guides to assist you at this time:

  • Support for Children and Young People - Covid 19
  • E-Safety Support Newsletter
  • Supporting Home Learning Routines & Planning The Day

Disclaimer: Sir Christopher Hatton Academy are not responsible for information published on external sites.